Lafayette Instrument acquires ALZET Osmotic Pumps, a global leader in the development of infusion pumps.
We will issue a return number upon submission of this form.
You may enter multiple serial numbers in the serial number textbox. Return numbers are required and shipments without them may be refused.
The following contact information is required for an ESTIMATE and for BILLING. Payment arrangements will need to be made prior to the completion of any repair.
The following is the contact information for SHIPPING.
There will be a standard bench fee of $100.00 on anything not covered by a warranty; additional charges may apply. Customer will be responsible for any import duties and taxes assessed by customs. Customer must return defective item(s) within 30 days of receipt of replacement item(s), unless otherwise notified in writing. If defective item(s) is not received within this time frame the customer will be invoiced for the replacement item(s) including shipping.
Once you receive your Return number, please include it on the package address label.
Example Lafayette Instrument Company RMA# XXXX 3700 Sagamore Parkway North Lafayette, IN 47904
For updates on returns, contact Customer Service Phone: (765) 423-1505 service@lafayetteinstrument.com
Lafayette Instrument Company is committed to protecting your privacy. This is because our business is based on the trust you place in us. The personal information that you provide will only be used by Lafayette Instrument Company and its representatives. If you have any concerns, comments, or complaints, be sure to contact us.
3700 Sagamore Pkwy N Lafayette, IN 47904 Phone: (765) 423-1505 Fax: (765) 423-4111 info@lafayetteinstrument.com
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