Product Information

You may enter multiple serial numbers in the serial number textbox. Return numbers are required and shipments without them may be refused.

Billing Address

The following contact information is required for an ESTIMATE and for BILLING. Payment arrangements will need to be made prior to the completion of any repair.

Shipping Address

The following is the contact information for SHIPPING.

  Same as billing address

Return Terms and Conditions

Any initial pricing represents our standard repair rate for common service needs. In some cases, additional repairs, replacement parts, extensive troubleshooting, or unforeseen issues may be identified during the technician's evaluation. If additional work is required to fully restore the equipment to proper operating condition, the total repair cost may exceed the given standard rate.

Should repairs be required beyond the standard service scope, we will provide an updated estimate and obtain approval before proceeding with any additional charges whenever possible.

Customer will be responsible for any import duties and taxes assessed by customs. Customer must return defective item(s) within 30 days of receipt of replacement item(s), unless otherwise notified in writing. If defective item(s) is not received within this time frame the customer will be invoiced for the replacement item(s) including shipping.

Please contact us if you have any questions regarding repair rates or our repair process.